If your WhatsApp chat history is stuck on backup, there’s a chance that the WhatsApp client is stuck as well.
You can check it in WhatsApp’s Chat Backup settings under Account.
On an Android make sure you have a stable internet connection (preferably a strong Wi-Fi network) and that your WhatsApp account is linked to an active Google account. How to Fix WhatsApp Backup Stuck on Android Instead of trying to pinpoint the cause of the problem, troubleshoot one by one to see if one of them solves the problem. So what are the factors delaying or preventing WhatsApp’s backup process? When you find that your WhatsApp chat backup is stuck, this could be caused by a number of issues, including your phone not having enough space to store the new backup, network errors, conflicting software causing problems, your phone’s firmware being out of date, and even some internal errors in the WhatsApp app. When you get a new phone, you can restore WhatsApp backup and use the app without losing any of your data. Backing up WhatsApp chat’s data helps you avoid any data loss and safely transfer WhatsApp chat history when switching from iPhoneto Android, Android to Android, or iPhone to iPhone.
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